General Questions

Our customer support staff is available around-the-clock to respond to your inquiries. Throughout the day, our customer service receives a large number of service inquiries. We will do our best to respond to your request as soon as we can. During business days, you can anticipate hearing back from us within a day.

We’re available to assist you in whatever way you require! We can be reached by email at sales@deltamunchies.org, and we will respond to you the same day.

If for any reason you need to change or cancel your order, please get in touch with us as soon as possible. If the item hasn’t arrived yet, we’ll do all in our power to comply. In case the order has been dispatched, you need to adhere to the standard return process mentioned previously.
 
If an order is canceled after it has been dispatched, unopened products may be returned for a complete refund.
 
Our customer support agents are on duty around-the-clock. Editing an item after it has been sent is not permitted.
 
Our email address is sales@deltamunchies.org

As soon as your order ships, you will receive an email notification with your tracking number. Should you have not received an email, kindly look through your spam folder. Please email us at sales@deltamunchies.org if there is nothing in your spam, and we will respond to you with the order status within a day.

Within 30 days of delivery, you can return your product for a complete refund. Inquiries about returns should be sent to sales@deltamunchies.org via email. 
 
*Products must be returned unused and unopened.*
We understand that trying something new can feel risky. We believe you shouldn’t have to pay for a product that doesn’t meet your satisfaction.
 
This is where our 30-day guarantee comes in. If you purchase an item and find it’s not to your liking for any reason, simply return it. We’ll provide you with store credit to select another item of your choice. Rest assured, we’re committed to ensuring your satisfaction is guaranteed.
 
Please reach out to sales@deltamunchies.org for inquiries.
 

Shipping Questions

You will receive an email notification containing your tracking number as soon as your order is shipped. If you didn’t receive your tracking number via email, please check your spam folder. 
 
If you’re unable to find your tracking code please visit our contact page. 
1-3 business days, not including Sundays and holidays. We ship using USPS First Class, FedEx and DHL and shipping varies from state to state. Once your order is shipped out, we’ll send you a tracking number via email for an exact timeline.
 
If you do not recieve your order within 10 days please reach out to support via our contact email.

Yes, our shipping is discreet. Small orders (1-5 items) will ship in all black polymer bags, while large orders will come in brown cardboard boxes. Keep in mind all orders will have “Delta Munchies” on the shipping label.

Yes, we partner with many retailers, big and small. We are always looking for new partnerships and distribution channels. 

Product Questions

Delta 8 THC is a naturally occurring cannabinoid found in Hemp. Delta 8 THC is reported to be psycho active but less intoxicating than Delta 9 THC. Most users describe delta 8 as “the perfect in-between of CBD and Delta 9 THC.”

Users have reported that the best part of Delta 8 THC is that it provides all the positive effects of regular Delta 9 THC without all the negative side effects. Users have also reported a euphoric and uplifting feeling without the negative drawbacks like anxiety or paranoia.

Yes, delta 8 is federally legal and readily avaible in most states in compliance with the 2018 Farm Bill. In the bill, “hemp” or “industrial hemp” is defined as “an agricultural product, whether growing or not, that is limited to types of the plant Cannabis sativa L. and any part of that plant, including the seeds of the plant and all derivatives, extracts, the resin extracted from any part of the plant, cannabinoids, isomers, acids, salts, and salts of isomers, with a delta-9 tetrahydrocannabinol concentration of no more than 0.3 percent on a dry weight basis.”